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<article-title>Dynamically Learning Sources of Trust Information: Experience vs. Reputation</article-title>
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<author><a href="mailto:kfullam@lips.utexas.edu"><name>Karen K. Fullam</name></a></author>
<aff>Laboratory for Intelligent Processes and Systems<br/> The University of Texas at Austin 1 University Station Stop C5000, Austin, TX, 78712 +1-512-471-5350</aff>

<author><a href="mailto:barber@lips.utexas.edu"><name>K. Suzanne Barber</name></a></author>
<aff>Laboratory for Intelligent Processes and Systems <br/>The University of Texas at Austin 1 University Station Stop C5000, Austin, TX, 78712 +1-512-471-5350</aff>

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<title>ABSTRACT</title>
<p>Trust is essential when an agent must rely on others to provide resources
for accomplishing its goals. When deciding whether to trust, an agent may
rely on, among other types of trust information, its past experience with
the trustee or on reputations provided by third-party agents. However,
each type of trust information has strengths and weaknesses: trust models
based on past experience are more certain, yet require numerous
transactions to build, while reputations provide a quick source of trust
information, but may be inaccurate due to unreliable reputation providers.
This research examines how the accuracy of experience- and reputationbased
trust models is influenced by parameters such as: frequency of
transactions with the trustee, trustworthiness of the trustee, and accuracy
of provided reputations. More importantly, this research presents a
technique for dynamically learning the best source of trust information
given these parameters. The demonstrated learning technique achieves
payoffs equal to those achieved by the best single trust information source
(experience or reputation) in nearly every scenario examined.</p>
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