Multi-Agent System of Samara Region Social Services based on Social
Passports and Smart Cards of Citizens
Vladimir Vittikh
Institute for the Control Problems of Complex Systems
61 Sadovaya St. Samara, 443020, Russia Tel.:+7 846 333 27 70
Elena Gritsenko
Ministry of Health and Social Development 44 Revolutsionnaya St.
Samara, 443054, Russia Tel.: +7 846 334 33 00
Oleg Surnin
SEC "Knowledge Genesis", Ltd. 221 Sadovaia St. Samara,
443001, Russia Tel.:+7 846 22 199 41
Petr Skobelev
MAGENTA Technology 1a Osipenko St.
Samara, 443010, Russia Tel.: +7 846 270 66 85
Denis Volhoncev
SEC "Knowledge Genesis", Ltd. 221 Sadovaia St.
Samara, 443001, Russia Tel.:+7 846 22 199 41
Maxim Karavaev
SEC "Knowledge Genesis", Ltd. 221 Sadovaia St.
Samara, 443001, Russia Tel.:+7 846 22 199 41
Mihail Shamashov
SEC "Knowledge Genesis", Ltd. 221 Sadovaia St.
Samara, 443001, Russia Tel.:+7 846 22 199 41
Alexander Tsarev
SEC "Knowledge Genesis", Ltd. 221 Sadovaia St.
Samara, 443001, Russia Tel.:+7 846 22 199 41
ABSTRACT
Paper presents multi-agent system for social services based on social passport and smart cards of citizens. It describes developed approach based on agents and ontologies, architecture of the system and its specific features. It is shown that application of multi-agent technology can bring high value and clear benefits for clients in full scale regional e-government systems.
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IT-17-Vittikh